SUPPORT

Write to support@forgedream.ai. We answer within two business days, Melbourne time. Telling us what you were doing, on which device, and what happened instead gets you a useful answer faster.

Reporting something in PLAY

Games in the PLAY reel are published by other people. Every game has REPORT on the bar beside it, and every comment has one too. You can also BLOCK whoever posted it, from the report sheet or from their profile: their games leave your reel and their comments leave every game you open. Blocking is one-way and silent — they are never told.

Reports are reviewed and anything breaking the terms is taken down, usually within two business days. For something urgent — a child at risk, a credible threat — write to support@forgedream.ai with REPORT in the subject and we will look at it the same day.

Deleting your account

Settings → Account → Delete my account, in the app and on the website. It removes your account and everything kept with it, and cannot be undone. If you cannot get into the app to do it, write to us from the address on the account and we will.

Billing

Plans and credits are managed in Settings → Billing on the website. A subscription bought through the App Store is cancelled in your Apple account, not here. For a billing question we cannot see — a charge you do not recognise, a refund — write to us with the date and amount.

Something is wrong with an answer

Replies come from AI models and can be wrong. If one is harmful rather than merely unhelpful, send us the chat title and roughly when it happened and we will look at what produced it.

Security

Report a vulnerability to security@forgedream.ai rather than in public, and give us a reasonable window to fix it.

The company

ForgeOS Pty Ltd (ACN 697 659 902, ABN 33 697 659 902), Melbourne, Victoria, Australia. Privacy policy · Terms of use